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Covid-19 Procedures

  • In Store Procedures:

We are open Wednesday- Sunday for walk-ins and are also open by appointment outside of these hours.  Please contact us at info.modernmillie@gmail.com to set something up!

At this time we have a maximum capacity of 6 customers at a time. A mask is required for entry as well as hand sanitizing. We have created a hand sanitizing station for you right when you enter the door!

We are also following strict cleaning and sanitation procedures within the shop. Each fitting room is sanitized thoroughly after use. We quarantine any clothing tried on for a period of 24 hours or steam it thoroughly before returning it to the sales floor. Surfaces are cleaned regularly throughout the day and we have installed Plexiglas around our cash-wrap for added safety to both customers and staff! 

We also offer CURBSIDE pickup for locals!  Simply choose that as your shipping option and you will be notified when your order is ready! 

Please stay home if you fit into any of the following criteria:

  • If you are exhibiting any flu like symptoms, including fever, runny nose, shortness of breath, or severe cough
  • If you have been diagnosed with or have had contact with anyone who has been diagnosed with coronavirus.
  • If you have been asked to self-quarantine by any doctor, hospital, board of health, or other medical provider, or health agency, or if you reside with anyone who has been asked to self-quarantine

State and City guidelines regarding COVID-19 for those visiting us out of state can be found below:

City of Salem:

https://www.salem.com/home/news/emergency-order-regarding-use-face-coverings-salems-downtown-and-all-city-parks

State of Massachusetts:

https://www.mass.gov/info-details/covid-19-travel-order

 Shipping Procedures:

We want to thank you for your orders!  

We pack your orders with clean hands and recommend upon arrival to dispose of the packaging (please recycle), and the contents are fine! The experts are saying that clothing if touched by an infected person, is clear of any germs in 12-24 hours, which is a shorter amount of time it takes to get to you.  NO one here is infected, so know that you are safe.  We are maintaining our return/ exchange policy as 14 days to return/ exchange and 24 days for store credit.  If you are unable to ship out, please let us know.  We want you to be safe!  We are however are a small business and like all other small businesses we are trying to make it out of this. Upon receiving returns they will be left alone, then hung and steamed to ensure they are safe. 

If you experience any issues with delivery during this time, we recommend contacting your local post office so they can assist you directly with your package. 

Every sale matters and we appreciate you so much! Thank you for your support!