Return Policy

We want you to be happy with your purchase and are here to help you with any questions. All US and domestic orders can be returned or exchanged. At this time we are unable to offer international returns or exchanges because of the turn around time. We are also not responsible for any customs charges that occur for International Orders.

If you wish to make a return, your first step is to email us at info.modernmillie@gmail.com letting us know your order number, the item you wish to return or exchange and any other details you wish to provide such as improper fit, etc. Please wait to hear back from us with a return approval code before packing up your items. We are super quick to reply! We will provide you with a return approval form to include with your return.

You can make your own label at USPS.com or go to a USPS location and pay for a new label.  Exchanges and returns are paid for by the customer. Once we receive your item, it will refunded to your original payment, this will take 3-5 days to show up on your account. For an exchange we will ship your exchanged item to you free of charge.

Return your package to:

Modern Millie ATTN: Returns

3 Central St. 

Salem, Ma 01970

Please pack up your items in the original packaging and include your return approval form.  All returns must be postmarked within 14 days of delivery of your item.

Items must be returned in original, unworn, unwashed, and smoke-free condition with tags attached. We reserve the right to not accept a return if it does not meet this criteria.

All vintage, consignment, and sale items are FINAL SALE. 

Once your return is received it will take 3-5 days for funds to appear in your account if you choose to receive a refund. If you choose to have store credit, you will not be charged a return shipping fee.

Items must be returned in original, unworn, unwashed, and smoke-free condition with tags attached. We reserve the right to not accept a return if it does not meet this criteria.  

Items in our sale section marked final sale or 50% off or more can not be returned or exchanged.  Please inquire about sizing before purchasing as we are a small company and do not have a huge inventory.  We are more than happy to help you find the right size!

 Any items we deem unacceptable will be subject to a restocking fee of 30%-50% or denial.  Vintage items are final sale.  

     

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